The following Terms and Conditions apply to all bookings made on this website.
Guests may book in advance or on arrival. Rooms are subject to availability and The Westbridge Hotel reserves the right to refuse any Booking for good reason. Although payment is generally required on departure, there may be occasions when the Guests are required to fully prepay or provide a deposit at the time of the Booking or on arrival at The Hotel.
The prices displayed on the website are inclusive of 20% VAT. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified.
Price lists for additional items such as Food and Beverage, Laundry Services and other are on display at relevant locations within the Hotel and are available on request.
You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. Where a deposit or full payment is required in advance; by Booking you are authorising the debiting of the card provided.
We accept the following methods of payment: Credit Cards: MasterCard, Visa, Visa Debit, AMEX and Maestro.
The Guest must pay all outstanding charges on departure from the Hotel.
Cancellation / Non-Arrival
The cancellation policy varies according to the rate that is booked. Please refer to the individual full rate descriptions upon Booking or as stated in the following text:
All Best Available Rate products are cancellable without charge up to 12:00 noon local time on the day of arrival.
Cancellation and non-arrival charges apply after this time and will be charged to the credit / debit card supplied at the time of booking. The Westbridge Hotel reserves the right to charge for one night’s accommodation per room booked if the above cancellation requirements are not met.
All Advance Purchase Rate products require full prepayment for the entire stay at the time of the Booking and are non-refundable and non-changeable. Prepayment is charged to the credit /debit card supplied at the time of the Booking. Cancellation or non-arrival will result in the forfeiture of your deposit.
Change of Booking Details
Reservations may be amended in line with the Booking conditions accepted at the time of the original reservation/s. Changes may be made subject to those conditions and any deposit / prepayment held is subject to those booking terms at the time of the original reservation.
Where the Booking permits, any change to the arrival date, departure date or room type is subject to availability at the time the change is requested and may result in a possible rate change.
Arrival and Departure
Guests may check-in at any time from 3.00 pm on the day of arrival. Any non-secured reservation will be held until 6.00 pm on the day of arrival at which time the hotel is entitled to re-let the room, unless the guest has notified the hotel of a late arrival.
On the day of departure we kindly ask all guests to vacate their rooms by 12.00 noon (unless a later departure is stated as part of your booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly rate at the discretion of the hotel.
Dependent on the individual needs of the Guest, a selection of specifically designed rooms is provided at The Westbridge Hotel.
Please contact us on +44(0)203 327 4969 or email [email protected] to discuss specific individual requirements and the availability of appropriate accommodation.
Unfortunately, we don’t have a car park at The Westbridge Hotel.
Alternative parking facilities are available within the area. For recommendations, please visit https://www.thewestbridge.com/parking-near-the-hotel/ or contact Front Desk Team on +44(0)203 327 4969 or email [email protected]